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What Is Hainan Airlines Cancellation Policy?

Hainan Airlines Cancellation Policy

The Hainan Airlines boasts of a flexible cancellation policy that will support diverse travel requirements. Depending on the kind of ticket that the passengers have bought, passengers can make changes in their travel plans with some conditions. The knowledge of the policy is likely to make the procedure of the cancellation process unproblematic, both when it comes to the necessity of a cancellation and when it comes to merely shifting the dates of travel. The main guidelines regarding the cancellation policy of the airline are:

As per Hainan Airlines Cancellation Policy, the cancellations have to be processed in advance of the scheduled departure time of the flight.
The passengers are advised to cancel at the earliest while they may not pay extra charges.
Refundable Tickets can be cancelled and refunded, with a processing fee.
Non-refundable tickets cannot be refunded in case of cancellation, however, taxes and a part of fees can be refunded.
Cancellation fees depend on the type of ticket and the time when the cancellation takes place.
Cancellations or major flight delays associated with the operations of airlines can provide full refunds.
When a passenger fails to report to a flight without giving an early notice, the ticket is normally regarded as void and non-refundable.
In case of cancelation of Hainan Airlines, the passengers are entitled to free rebooking, full refund, or compensation based on the applicable rules.

24-Hour Free Cancellation Rule

Free cancellations can be made by passengers within 24 hours of purchase but the ticket must have been purchased at least 7 days before the departure. This is applicable to domestic and international flights and the full refunds are to the original mode of payment. There are some exceptions regarding some fare classes or bookings made through agents, in this case direct airline contact might not be necessary.

It is always best to check the terms associated with your particular ticket, and the customer service of Hainan Airlines to find the best and up-to-date information.

How much is a cancellation fee for a Hainan Airlines flight?

The Hainan Airlines Cancellation Fee depends on the kind of ticket bought as well as the date of cancellation. Cancellation of flights can be done 24 hours prior to travel without penalty on flights done at least seven days before. After this time, charges will be charged based on the associated fare regulations that your ticket is subjected to. In case you have not used any part of your ticket, then you can get back a refund and a service fee may apply. To be certain about fees and instructions, it is better to visit the page of managing booking on their site or call customer care directly.

How to cancel Hainan Airlines ticket?

You can easily cancel your Hainan airlines ticket online using the “manage my booking” option. The process of canceling the ticket is mentioned below in detail:

Visit the official site of Hainan Airlines.
In case you have used a member account to book your ticket log in using your credentials. In case you have not done it yet, you can still continue without logging in.
Find a menu line that has got an option of managing my booking or my trips on the home page. Click on it.
You will be expected to give information about your booking reference and last name. Use the information that you need to access your booking.
After logging in to your booking, choose the flight you need to cancel.
Confirm the cancellation using the prompts. You might be expected to give a justification to the cancellation.
Once you have canceled the ticket successfully, you are expected to get a confirmation email. This confirmation should be received via email and should be taken as a confirmation of cancellation.

Conclusion

The cancellation policy of Hainan Airlines provides flexibility and alternative to the passengers. Knowing the regulations concerning various types of tickets and the possibility of the 24-hour cancellation window, passengers can make changes with the least amount of inconveniences. Contact customer service whenever you have a certain query and make the cancellation process a hassle free one.